The Outstanding Performance Manager is the most advanced behavioural development programme, delivering a fundamental shift in how to manage and optimise the performance of others.
The programme engages both on an intellectual and emotional level, transforming how managers think, behave and communicate with people about performance. A learning journey like no other, with individuals walking away confident and skilled to have more impactful conversations with a range of internal and external stakeholders, including team members, peers, managers, and customers.
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Our recent survey research shows that many organisations find the performance appraisal system to be a restraining factor in helping individuals and teams feel motivated and engaged. Whilst the appraisal system helps to manage performance, it has minimal impact on actually improving and optimising performance.
It’s the quality and impact of those everyday conversations that can make the biggest impact to people’s performance - and this is the central focus of our programme.
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Targeted at new and experienced leaders and managers
For groups or teams of up to 9 participants
2.5 day highly practical, challenging and residential workshop
360 feedback questionnaire and personal profile report
pre and post work to embed the learning
Available ‘off-the-shelf’ or tailor-made and branded for your organisation
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Optimisation of team performance, innovation and productivity.
Clarity and alignment of expectations.
A culture of open feedback and accountability.
Greater focus and buy-in to your vision and direction .
Execution of strategy and improved business outcomes
Programme overview
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We provide a highly challenging and supportive environment for you to understand the fears, ego and emotional hang-ups that influence how you have conversations with others.
We help you become comfortable with any discomfort or tension in the conversation - important ingredients to achieve your desired outcome.
By putting you under real pressures and in real life conversations, you will be prepared and ready for any situation you find yourself in.
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We focus on increasing your versatility as a manager. Through practical case studies and intensive feedback reviews you will become confident and skilled in deploying our 5 different conversation styles, each with measurable standards to benchmark you against.
There is no one right style. We help you become more intuitive so you can quickly understand and assimilate each situation and judge the most appropriate style to use.
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An important part of the programme is helping you to understand the person you are interacting with so that you can effectively ‘connect’, build trust and increase cooperation.
Planning strategies and practical communication techniques will also help you to improve the structure, quality and impact of each conversation.
