Increase your client-facing teams’ capability, impact and results with ‘live’ simulated client meetings, designed specifically for your organisation and delivered in a face-to-face or virtual.
Each individual has the opportunity to practice their communication skills and personal impact, within a safe environment. Whether it’s building relationships, maintaining credibility, challenging, increasing value, handling objections or closing successfully - it’s all about what you say and how you say it.
Programme overview
Expert observation, analysis, feedback and assessment (benchmarked against pre-determined criteria) will heighten awareness of each individual’s strengths and development areas, and focus ongoing practice with their own personal development plan:
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Using our expert business actors to ‘role-play’ client roles
Bespoke ‘live’ client meeting scenarios, written and scripted for your organisation
Provides a safe environment in which to practice meeting management, scoping, open questioning, consultative selling and closing skills
Immediate ‘post meeting’ feedback, with the option of further analysis, personal feedback report and coaching to develop specific development needs
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For those in external client-facing roles, including Sales Executives, Account Directors, Consultants, Project Managers, and Customer Service
1:1 simulated client meetings, assessment and feedback
Option of single or multiple meetings for each delegate
Different levels of challenge for different roles/levels
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Practice, observation and feedback using live workplace scenarios, making the learning highly relevant and quick to apply
Increased level of self-awareness and confidence on how individuals interact and present themselves to clients and prospects
Improved meeting preparation, questioning, listening and personal impact
Increased credibility, reputation and sales effectiveness
Upskill sales teams to sell new products or services
