Our research shows that, at every level, deliberately practising and developing dynamic conversation skills heightens the individual’s state of readiness and raises productivity, engagement and performance.

We have distilled workplace communication into five conversations, each with a standard of behaviour to give them the impact they want and achieve their desired outcome.

Our 360° Feedback Tool provides rigorous benchmarking, assessment and analysis of an organisation, team or individual against these standards.


As part of a debriefing session with a Global Edge coach , participants will receive a personal profile report to help them:

  • Build self-awareness and understanding on how others perceive their behaviour against each of the five standards.

  • Identify the strengths they want to maintain and the development areas they need to practise / work on.

  • Measure current behaviour against their organisation's/Global Edge's norm and benchmark scores.

  • Set clear measurable goals for improvement


Work on the development areas identified in the report by attending our Five Conversations Programme. These are designed to help teams and individuals become prepared and practised on all five conversations; giving them the confidence and capability to have the conversations they need to have and get the outcomes they want.

Attendees develop the dynamic mindset and skillset needed to maximise not only their performance, but also their engagement, communication and collaboration.